Lazy as
Support

Need a hand?

There's a real person on the other end. A slightly sleepy one, but real.

Email support

support@lazyas.com

What to include

  • What you did, what you expected, and what happened instead.
  • Your computer and system: macOS version (Apple menu › About This Mac), or Windows or Linux version.
  • The Lazy as version (Settings, or About Lazy as).
  • The log file, attached:
Log file
~/Library/Logs/LazyAs.log

In Finder, press ⌘⇧G, paste the path, and drag the file into your email. On Windows it's %LOCALAPPDATA%\LazyAs\LazyAs.log (paste that into File Explorer's address bar), on Linux ~/.local/share/LazyAs/LazyAs.log, and Settings has a button that opens the folder. It has app events and errors, not your screenshots or audio. Skim it first if you like.

Try these first

  • Troubleshooting: Screen Recording loops, missing transcriptions, expired logins, shortcuts.
  • FAQ: privacy, tokens, pricing, the usual.
  • Guide: every feature and setting.
  • Changelog: maybe it's already fixed.

Feature ideas welcome. Especially lazy ones.